Due to the bespoke nature of the Breastfeeding Chair cancellation of an order prior to despatch may be subject to a cancellation fee as fabric may have already been ordered in by the manufacturer.
If you are unhappy with your chair you must contact us directly within 14 days of the order's dispatch. We will arrange for the chair to be collected from you - please note the chair MUST be in its original plastic covering and box and as new.
For mainland UK customers a charge of £60 will be made to cover our original delivery costs and the re-collection costs (this will be deducted from your refund once the chair has been returned to the manufacturer in a satisfactory condition). In addition, the manufacturer reserves the right to an add additional charge to cover the cost of the fabric. This is only the case if the chair is covered in a coloured fabric that they are unlikely to resell quickly (such as a fluorescent colour) which means they have to remove the fabric and re-upholster (as they don't hold any stock they can't keep chairs in the factory).
If you are unhappy with the colour of the chair and wish to exchange it for another, additional costs may be incurred above the £50 charge, for re-delivery of a new chair. We do supply free fabric samples so please order some before you make your colour choice.
For non-mainland UK customers a charge will be made depending on our original delivery and the re-collection costs - this will be confirmed prior to your refund.